Delivery & returns
Everything you need to know about getting your new bed home, and what to do if something isn't right.
Free delivery across Belfast and the surrounding areas.
Often available on in-stock beds and mattresses.
We deliver across all six counties. Ask us for a quote.
Bed frames are delivered flatpack for self-assembly.
Delivery
We deliver throughout Belfast and the surrounding areas, and across Northern Ireland.
Delivery is free across Belfast and the local area. For addresses further afield, contact us and we'll confirm the cost before you order.
With hundreds of beds and mattresses in stock, we can often offer free local same-day or next-day delivery on in-stock items. If your item needs to be ordered in, we'll give you an estimated delivery time when you place your order.
All bed frames are delivered flatpack and self-assembly is required, as we don't offer an assembly service.
After delivery
Look over everything as soon as it arrives.
Report any damage or discrepancies by phone or email within 48 hours.
If parts are missing, we'll get replacements to you as quickly as possible.
Please don't throw away any parts of your bed or furniture, otherwise they can't be replaced free of charge.
Returns & refunds
We'll replace or fix a faulty bed. If we can't do that to a satisfactory standard within a reasonable time, we'll give you a refund.
If an item you've ordered is discontinued, or out of stock for longer than the time agreed, we'll refund you.
We can't refund a bed or furniture that doesn't fit, so please measure carefully before ordering.
A deposit secures your item. We either hold it in stock or order it in, and pay our supplier upfront in full, so deposits are non-refundable and non-transferable.
This policy does not affect your statutory rights.
Payment
Still need help?
Call us on 028 9045 3723 or 07543 986796, email Discountbedsbelfast@yahoo.co.uk, or visit our showroom at 8 Templemore Avenue, Belfast, Monday to Saturday, 10am – 5pm.