Free Belfast delivery Call 028 9045 3723 Open Mon–Sat 10–5

Delivery & returns

Delivery, returns & refunds

Everything you need to know about getting your new bed home, and what to do if something isn't right.

Free local delivery

Free delivery across Belfast and the surrounding areas.

Same or next day

Often available on in-stock beds and mattresses.

All of Northern Ireland

We deliver across all six counties. Ask us for a quote.

Flatpack bed frames

Bed frames are delivered flatpack for self-assembly.

Delivery

Getting your new bed home

Where we deliver

We deliver throughout Belfast and the surrounding areas, and across Northern Ireland.

  • Belfast
  • Newtownabbey
  • Carrickfergus
  • Ballymena
  • Larne
  • Newtownards
  • Bangor
  • Lisburn
  • + all six counties of Northern Ireland

Delivery costs

Delivery is free across Belfast and the local area. For addresses further afield, contact us and we'll confirm the cost before you order.

How long it takes

With hundreds of beds and mattresses in stock, we can often offer free local same-day or next-day delivery on in-stock items. If your item needs to be ordered in, we'll give you an estimated delivery time when you place your order.

Assembly

All bed frames are delivered flatpack and self-assembly is required, as we don't offer an assembly service.

After delivery

Damaged or missing parts

1

Check your delivery

Look over everything as soon as it arrives.

2

Tell us within 48 hours

Report any damage or discrepancies by phone or email within 48 hours.

3

We'll sort it out

If parts are missing, we'll get replacements to you as quickly as possible.

Please don't throw away any parts of your bed or furniture, otherwise they can't be replaced free of charge.

Returns & refunds

If something isn't right

Faulty items

We'll replace or fix a faulty bed. If we can't do that to a satisfactory standard within a reasonable time, we'll give you a refund.

Discontinued or delayed items

If an item you've ordered is discontinued, or out of stock for longer than the time agreed, we'll refund you.

Items that don't fit

We can't refund a bed or furniture that doesn't fit, so please measure carefully before ordering.

Deposits

A deposit secures your item. We either hold it in stock or order it in, and pay our supplier upfront in full, so deposits are non-refundable and non-transferable.

This policy does not affect your statutory rights.

Payment

Ways to pay

Still need help?

We're happy to answer any question

Call us on 028 9045 3723 or 07543 986796, email Discountbedsbelfast@yahoo.co.uk, or visit our showroom at 8 Templemore Avenue, Belfast, Monday to Saturday, 10am – 5pm.