Help & FAQ
Quick answers about delivery, assembly, payment, returns and visiting our Belfast showroom.
Yes. We deliver throughout Belfast and the surrounding areas, including Newtownabbey, Carrickfergus, Ballymena, Larne, Newtownards, Bangor and Lisburn, and across all six counties of Northern Ireland.
We offer free local delivery in Belfast. For deliveries further afield, get in touch and we'll let you know the cost before you order.
With hundreds of beds and mattresses in stock, we can often offer free local same-day or next-day delivery on in-stock items. If your item needs to be ordered in, we'll give you an estimated delivery time when you order.
Please report any damage or discrepancies to us within 48 hours of delivery. If parts are missing, we'll get replacements to you as quickly as possible. Please don't throw away any parts of your bed or furniture, as otherwise they can't be replaced free of charge.
All bed frames are delivered flatpack and need self-assembly, as we don't offer an assembly service.
Visit our showroom, call us on 028 9045 3723 or 07543 986796, or email Discountbedsbelfast@yahoo.co.uk and we'll take you through it.
We accept Visa, Mastercard and other credit cards, PayPal, advance payment and cash on delivery.
A deposit secures your item: we either hold it in stock for you or order it in, and in both cases we pay our supplier upfront in full. That's why a deposit is non-refundable and non-transferable.
We can't refund a bed or furniture that doesn't fit, so please measure your room, doorways and stairs carefully before you order. Our team is happy to help you check sizes.
Let us know as soon as possible. We'll replace or fix it, and if we can't do that to a satisfactory standard within a reasonable time, we'll give you a refund.
If an item you've ordered is discontinued, or out of stock for longer than the time agreed, we'll refund you.
Yes. Come and lie on our beds and mattresses at 8 Templemore Avenue, Belfast BT5 4FP. We're open Monday to Saturday, 10am – 5pm.
Yes. Our showroom stocks hundreds of beds and mattresses, far more than we show online. Call us and we'll check for you.
Yes. We're experienced in meeting the needs of the rental market and already supply many established landlords in Belfast and the surrounding areas. Get in touch to talk about your requirements.
No questions match your search. Try another word, or ask us directly.
Still need help?
Call us on 028 9045 3723 or 07543 986796, email Discountbedsbelfast@yahoo.co.uk, or visit our showroom at 8 Templemore Avenue, Belfast, Monday to Saturday, 10am – 5pm.