Free Belfast delivery Call 028 9045 3723 Open Mon–Sat 10–5

Help & FAQ

Frequently asked questions

Quick answers about delivery, assembly, payment, returns and visiting our Belfast showroom.

Delivery

Do you deliver?

Yes. We deliver throughout Belfast and the surrounding areas, including Newtownabbey, Carrickfergus, Ballymena, Larne, Newtownards, Bangor and Lisburn, and across all six counties of Northern Ireland.

Is delivery free?

We offer free local delivery in Belfast. For deliveries further afield, get in touch and we'll let you know the cost before you order.

How quickly can you deliver?

With hundreds of beds and mattresses in stock, we can often offer free local same-day or next-day delivery on in-stock items. If your item needs to be ordered in, we'll give you an estimated delivery time when you order.

What if something arrives damaged or with parts missing?

Please report any damage or discrepancies to us within 48 hours of delivery. If parts are missing, we'll get replacements to you as quickly as possible. Please don't throw away any parts of your bed or furniture, as otherwise they can't be replaced free of charge.

Assembly

Do you assemble beds?

All bed frames are delivered flatpack and need self-assembly, as we don't offer an assembly service.

Orders & payment

How do I place an order?

Visit our showroom, call us on 028 9045 3723 or 07543 986796, or email Discountbedsbelfast@yahoo.co.uk and we'll take you through it.

How can I pay?

We accept Visa, Mastercard and other credit cards, PayPal, advance payment and cash on delivery.

Why is a deposit non-refundable?

A deposit secures your item: we either hold it in stock for you or order it in, and in both cases we pay our supplier upfront in full. That's why a deposit is non-refundable and non-transferable.

Returns & faults

Can I return a bed if it doesn't fit?

We can't refund a bed or furniture that doesn't fit, so please measure your room, doorways and stairs carefully before you order. Our team is happy to help you check sizes.

What if my bed is faulty?

Let us know as soon as possible. We'll replace or fix it, and if we can't do that to a satisfactory standard within a reasonable time, we'll give you a refund.

What if my item is discontinued or delayed?

If an item you've ordered is discontinued, or out of stock for longer than the time agreed, we'll refund you.

Products & showroom

Can I try a bed or mattress before I buy?

Yes. Come and lie on our beds and mattresses at 8 Templemore Avenue, Belfast BT5 4FP. We're open Monday to Saturday, 10am – 5pm.

I can't see what I'm looking for online. Do you have more?

Yes. Our showroom stocks hundreds of beds and mattresses, far more than we show online. Call us and we'll check for you.

Do you supply landlords?

Yes. We're experienced in meeting the needs of the rental market and already supply many established landlords in Belfast and the surrounding areas. Get in touch to talk about your requirements.

Still need help?

We're happy to answer any question

Call us on 028 9045 3723 or 07543 986796, email Discountbedsbelfast@yahoo.co.uk, or visit our showroom at 8 Templemore Avenue, Belfast, Monday to Saturday, 10am – 5pm.